Patient Services

Copyright 2018 © MEDLABS. All Rights Reserved.

Standards of Excellence


  • Sense of Ownership: Demonstrates personal commitment and positively promotes MedLabs through quality job performance, a sense of responsibility for high achievement, professional appearance, and awareness of what is happening in the organization.
  • Positive Attitude: Demonstrates pride and energy when interacting with patients/clients through all forms of communication: verbal, written, and non-verbal. Interacts with others without rudeness.
  • Responsiveness: Accommodates the needs of others through the use of timely actions, clarification, apologies, considerations, and the offering of additional information.
  • Communication: Openly interacts with patients and visitors through greetings and introductions, courteous gestures, engaging listening and feedback in dialog, providing helpful information, and avoiding technical language.
  • Commitment to Co-Workers: Cooperatively seeks to support and contribute to the work of others by offering assistance, acknowledging accomplishments, applying fair and respectful treatment, and addressing conflict in an appropriate manner.
  • Privacy/Confidentiality: Upholds information and dignity of patients in the highest regard through private and appropriate conversations and security procedures such as filing orders, logging out of computer screens, closing doors/curtains for patient privacy.
  • Safety: Keeps work area and surrounding environment clean and safe, reports practices and situations that may cause harm.  Follows patient safety policies including but not limited to hand washing and patient identification.


Equal Employment Opportunity


In order to provide equal employment and advancement opportunities to all individuals, employment decisions at MedLabs will be based on merit, qualifications, and abilities. MedLabs does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, creed, national origin, age, disability, sexual orientation, gender identity or any other characteristic protected by law.


MedLabs will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including but not limited to:  selection, job assignment, compensation, promotions, discipline, termination, and access to benefits and training.


Title II of the Genetic Information Nondiscrimination Act of 2008 (GINA) protects applicants and employees from discrimination based on genetic information in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment.  GINA also restricts employers’ acquisition of genetic information and strictly limits disclosure of genetic information.  Genetic information includes information about genetic tests of applicants, employees, or their family members; the manifestation of diseases or disorders of family members (family medical history); and requests or receipt of genetic services by applicants, employees, or their family members.

Employment Opportunities


Click HERE for job opportunities with UnityPoint Health:


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